This was given as a fathers day gift and what a surprise it was. It was a HOMERUN HIT! For the father who loves to grill all I can say it rubbed him the right way. :)


Customer Reviews

Based on 67 reviews
Lisa Fennell

I requested to cancel my membership via your convoluted website. I don’t want this membership. Help!!!!!

Julian Romero
I like it but

I emailed your customer service because you sent me a bottle and seasoning that you have shipped before and unfortunately it was one that I really didn't like and have yet to get a response. Outside of that, I've enjoyed your boxes

Drew Guidry
Late Delivery

Finally received my November box in January. No response from customer service after sending several emails. Still charged for December and January and still have not received those boxes either. Customer service is a joke with no response

Paul Ocampo
Same as last month

You sent the exact rub and BBQ rub last month. I thought you all had a system for catching this kinda thing? Thank you for letting us write a review.

Horrible Customer Service

I have had multiple issues with this subscription. In the past 6 months, they have missed two and repeated one of the previous shipments. I have sent multiple emails to the contact on the website with absolutely no response. Great idea in theory, but horrible customer service.

  • How do I know the Rubs or Sauces will taste good?

  • When do Boxes ship?

  • How does Billing work?

  • How do I cancel my subscription?

  • What if I don't see my question answered here?